Supra441979 store Hardware / Parts are not included on the price, I will let you know if any component is damage or needs to be replace.An Technician will:- Find the cause of crashes, lockups, unusual slowness, or Internet problems- Repair any operating system issues-Remove all viruses and spyware-Install critical updates-Perform optimization for faster computer speed and better performance-Make sure your computer is operating properly-Provide estimate for recommended hardware repairs or upgrades if neededDon't get rip off by other people do it right the first time.The buyer has 7 days to return the computer if any problem is found. I will fix it again at no cost if we did something wrong or forgot about something. Owner needs tofollows recommended steps. For example if I clean your PC from virus and I recommend you to put an antivirus on it but you dont listen and your computer get infested again I will have to charge youto fix it because it's a totally new task.On Nov-06-10 at 01:46:43 PDT, seller added the following information: